View Details
| Bid Classification: |
Services
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|---|---|
| Bid Type: | VOR |
| Bid Number: | 2026-552V |
| Bid Name: | VENDOR OF RECORD FOR SERVICENOW SOLUTIONS IMPLEMENTATION AND SUPPORT SERVICES |
| Bid Status: | Open |
| Published Date: | Fri Sep 11, 2026 5:00:00 PM (EDT) |
| Bid Closing Date: | Tue Oct 6, 2026 12:00:00 PM (EDT) |
| Question Deadline: | Wed Sep 30, 2026 12:00:00 PM (EDT) |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Online Submissions Only |
| Submission Address: | Online Submissions Only |
| Public Opening: | No |
| Description: |
The Agency is seeking to establish a Vendor of Record (VOR) arrangement with Vendor(s) who are Certified ServiceNow Partners that possess demonstrated expertise in providing implementation, advisory, integration, optimization, managed services, and ongoing professional support services for the ServiceNow platform. Term of VOR Arrangement The successful Vendors of the VOR Arrangement will be awarded a Contract for one 12-month period (the “Contract Term”) commencing December 1, 2026. The Agency reserves the right, in its sole and absolute discretion, to extend this Contract for two optional 12-month period (the “Extension Term(s)”). This procurement is issued in accordance with the terms of the Comprehensive Economic and Trade Agreement (CETA), Canadian Free Trade Agreement (CFTA), and other applicable trade agreements.
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Mailing Address: 10 Peel Centre Drive, Suite B, 5th floor, Procurement, Brampton, ON L6T 4B9, Canada
Phone: 905-791-7800 • Toll-free: 1-888-919-7800 • E-mail: procurement@peelregion.ca